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About us

Our Management Team

The clinical and operational leaders responsible for keeping The Harley Street Hospital safe, compassionate and run to the highest standards.

Miss Pinar Cak

Miss Pinar Cak

Hospital Coordinator

How we work

A team built to run the hospital effectively

Running a hospital safely takes more than excellent surgeons. It requires clear clinical leadership, rigorous governance, continuous medical cover and seamless coordination — each role accountable, and all working as one multidisciplinary team around the patient.

Clinical leadership

Our Medical Director sets and upholds the clinical standards of the hospital — leading on quality, patient safety and outcomes, supporting our consultants, and ensuring every procedure is performed to the highest professional standard.

Regulatory governance

Our Registered CQC Manager holds legal responsibility for meeting the standards of the Health and Social Care Act 2008 — overseeing governance, risk, hygiene and compliance so the hospital is consistently safe, effective and well-led.

Round-the-clock medical cover

Our Senior Resident Medical Officer provides continuous on-site medical cover — monitoring patients before, during and after their procedures, managing care plans and responding rapidly should a patient need attention.

Patient coordination & experience

Our Hospital Coordinator manages the patient journey end to end — appointments, admissions, communication and discharge — ensuring a smooth, calm and personal experience for every patient and their family.

How we ensure quality

Safe, effective, caring, responsive and well-led

Our team holds the hospital to the five standards by which every service is measured — making sure procedures are performed to the highest standards and that compassion and quality run through everything we do.

SafeRobust governance, infection control and medicines management, with a culture of incident reporting and learning so risks are identified and prevented.
EffectiveEvidence-based care, clinical audit and measured outcomes — with treatment delivered by appropriately qualified, registered practitioners.
CaringA compassionate, patient-centred culture in which every patient is treated with kindness, dignity and respect.
ResponsiveRapid access to consultations, diagnostics and treatment, and care organised around each patient’s individual needs.
Well-ledClear leadership and accountability, continuous staff training, appraisal and revalidation, and ongoing improvement informed by patient feedback.

Book a consultation

Speak with our team about consultant-led care tailored to you.